Privacy Policy

Our Commitment to Your Privacy

At Junior Observer, we take the privacy of our young readers and their families seriously. This privacy policy explains how we collect, use, and protect your personal information. We are committed to maintaining the trust you place in us when sharing your personal information.

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Information We Collect

When you subscribe to Junior Observer, we collect necessary personal information including your name, contact details, delivery address, and payment information. For our young readers, we also collect age information to help us provide age-appropriate content. For school subscriptions, we collect relevant institutional information. We collect this information directly from you when you subscribe, create an account, or interact with our customer service team.

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How We Use Your Information

Your personal information helps us provide and improve our services. We use this information to process your subscription, deliver your weekly issues and welcome gift, and send you important updates about your subscription. We may also use your information to send newsletters and updates about Junior Observer's services, always giving you the option to opt out of such communications. We analyze reading patterns and preferences to improve our content and user experience.

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Security and Data Protection

We implement robust security measures to protect your personal information. All payment processing is handled by secure, certified third-party providers who specialize in secure payment processing. We encrypt sensitive data and regularly update our security protocols to maintain the highest standards of data protection.

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Children's Privacy Protection

We are especially careful with information relating to young readers. We require parental consent for all subscribers under 18 years of age and never knowingly collect personal information from children under 13 without explicit parental permission. Parents can review, modify, or delete any information about their children at any time by contacting our customer service team.

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Your Privacy Rights

You have the right to:

• Request corrections to your personal information

• Delete your account and associated data

• Opt out of marketing communications

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Marketing Communications

We believe in keeping our subscribers informed about new features, special offers, and educational content. However, we respect your inbox and make it easy to opt out of marketing communications at any time while maintaining your subscription to our core service.

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Contact Our Privacy Team

If you have questions about our privacy practices or would like to exercise your privacy rights, please contact us at hello@juniorobserver.com with your enquiry.

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